My Resume

PROFESSIONAL EXPERIENCE

BOEING, Arlington, VA | July 2015 - November 2024

Writers Bureau Senior Manager | August 2021 - November 2024
Communications Management Services

Built a team of nine expert storytellers in four time zones — and developed clear, consistent processes and tools — to produce measurably engaging, multichannel content.

• Achieved over 95% partner satisfaction with team’s services, based on solicited and unsolicited feedback. Surpassed other communicators’ internal-communications engagement metrics in Q2 and Q3 2024.

• Developed and communicated enterprise’s Generative Artificial Intelligence policy in partnership with Legal, Information Security, and IT leaders. Balanced regulatory, reputational, and ethical considerations across internal and external audiences. In same time frame, led Communications task force to successfully incorporate AI tools into function’s workflow.

• Advanced C-suite executive’s outreach to key customers via audience-centric remarks written in collaboration with senior staff and subject matter experts.

• Strengthened brand consistency and effective messaging practices by:

  • Creating and facilitating an Associated Press/Boeing style video tour and learning program for all communicators

  • Producing and presenting Axios Smart Brevity training to business leadership teams

  • Writing Boeing.com style guide to support brand refresh and search engine optimization

• Refocused Communications intranet on key resources by applying content strategy best practices in collaboration with UX and design specialists.

Space Exploration Communications Manager | January 2019 - August 2021
Defense, Space & Security 

Mentored and coached International Space Station and Space Launch System direct reports, guiding their support to ISS and SLS leaders in coordination with internal partners and NASA Public Affairs.

• Led Communications teams to drive key messaging at high-profile space conferences, including media, social, and web outreach and speaker preparation.

• Partnered with NASA customer and cross-functional leaders to coordinate strategy and tactics for high-visibility events such as Artemis Day in December 2019, rollout of first SLS rocket core stage from Michoud Assembly Facility in January 2020, and SLS Green Run test campaign events throughout 2020.

• Led Boeing crisis-communications team for Space Launch System core stage hot-fire test events, in coordination with NASA and Aerojet Rocketdyne counterparts. Facilitated documentary and media interviews and managed Communications operations.

• Ensured Communications operational needs were met up to and through Starliner spacecraft’s Orbital Flight Test in December 2019. Chosen to provide same logistical support ahead of OFT-2.

• Aligned COVID-19 communications for SLS program and key worksites with enterprise messaging. Developed leadership talking points and newsletter content to ensure employee understanding of site-specific contact-tracing tools.

• Collaborated across Communications to launch function’s Opal calendar/collaboration software. Earned certificate to train peers; facilitated tool adoption and improvements.

Global Rotation Participant | October - December 2018
Boeing International 

In addition to U.S.-based responsibilities, supported Boeing Germany, Central & Eastern Europe Communications during three-month rotation in Berlin.

• Developed content to enhance relevancy of Boeing Deutschland’s website, social accounts, and internal newsletter.

• Counseled Jeppesen GmbH subsidiary on communications strategy refresh.

• Coordinated on-site public and media events to strengthen company’s presence at International Astronautical Congress 2018 in Bremen.

• Prepped and staffed Boeing Supply Chain executive for speech and Q&A at 8th Aviation Forum in Hamburg.

• Facilitated Boeing Poland leader’s media roundtable in Warsaw to advance ultimately successful sales campaigns.

Space Exploration / Missile & Weapon Systems / Site Consolidation Communications Manager | January 2017 - September 2018
Defense, Space & Security 

Mentored and coached International Space Station and Missile & Weapon Systems direct reports, guiding their support to ISS, Missile Defense, and Strategic Deterrence leaders in coordination with internal, NASA, and Department of Defense partners.

• Led regional communicators to develop plans and products for multistate BDS Site Consolidation. Collaborated with project leaders to produce package of written and face-to-face updates to guide employee move notifications, as well as regional newsletters, intranet content, manager resources, and video explainers. Impactful team collateral was recognized by senior leadership and repurposed by other business units.

Human Resources and Ethics Communications Manager | July 2015 - December 2016
Defense, Space & Security 

Supported executive and employee-engagement communications, culture-building events, and special projects.

• Co-led content strategy and development to launch and implement Plant-Centric Operations, streamlining the reporting structure of Operations employees across BDS. Executive communications, intranet content, employee webcasts, internal news stories, external Responses to Queries, and manager resources earned leadership recognition and awards.

• Coordinated with BDS site and functional leaders to develop communications plan, collateral, and logistics for women’s leadership events held across the United States, with speaking roles for senior executives. Based on positive survey data and enterprise-level recognition, team materials were repurposed for other audiences with mentorship from original organizers.

• Developed and executed communications plan to successfully raise awareness of and adherence to BDS-wide safety metrics. Tactics included presentations, executive messages, and internal social media engagement.